Privacy Policy

Who we are

Bee-Market Ltd (“Bee-Market”, “we”, “us” or “our”) is the controller of your personal data when you use our website and services in the UK.

Company number: 15483631 (England & Wales). This Privacy Policy applies to bee-market.co.uk and related services. It should be read together with our Policies and Terms & Conditions.

Data we collect

The types of personal data we collect depend on how you use Bee-Market:

• Account & identity: name, email, password hash, role, contact details, optional business info.
• Addresses: shipping/billing addresses and related metadata you provide.
• Transactions: purchase/sale records, listing data, basket/wishlist state, delivery preferences.
• Payments: payment status and references from our payment processors (we do not store full card numbers).
• Support & moderation: messages, reports, appeals, audit logs.
• Device & usage: IP address, device identifiers, browser type, pages viewed, referrers, approximate location, and cookies/SDK events.

We collect data directly from you, automatically via your device, and from third parties where lawful (e.g., payment providers).

How we use your data

• Create and manage your account, verify identity, and provide our services.
• Enable listings, basket, checkout, payments, delivery options, and dispute handling.
• Prevent fraud and abuse, ensure platform security, and enforce our policies.
• Provide customer support and communicate important service messages.
• Improve our products, performance, and user experience (analytics).
• With your consent, send marketing or product updates (you can opt out anytime).

Our lawful bases

We process personal data under the UK GDPR using one or more of:

• Contract: to provide services you request (e.g., account, listings, transactions).
• Legitimate interests: to secure the platform, prevent fraud, improve features, and operate a safe marketplace—balanced against your rights.
• Legal obligation: to meet our regulatory and tax obligations and respond to lawful requests.
• Consent: for optional activities like marketing emails or certain cookies (you may withdraw consent at any time).

Cookies & similar technologies

We use cookies/SDKs to run core features (authentication, basket, checkout), measure performance, and (with consent) support marketing/attribution. For details and controls, see our Cookie Policy.

Sharing your data

We share limited personal data with trusted providers to operate Bee-Market, for example:

• Payment processors and fraud-prevention providers
• Delivery and address-verification partners
• Cloud hosting, analytics, communications, and customer-support tools
• Law enforcement, regulators, or tax authorities where required by law

We require recipients to protect your data and only process it for specified purposes.

International transfers

If personal data is transferred outside the UK, we use appropriate safeguards (e.g., UK IDTA/UK Addendum to the EU SCCs or adequacy decisions) to protect it.

Data retention

We keep personal data only as long as necessary for the purposes set out above, including to comply with legal, tax, and accounting requirements, resolve disputes, and enforce agreements. We apply category-based retention rules and then securely delete or anonymise data.

Your UK GDPR rights

You have rights over your personal data, including:

• Access, rectification, and erasure
• Restriction and objection to processing
• Data portability
• Withdraw consent where processing is based on consent (this won’t affect prior lawful processing)
• The right to complain to the UK Information Commissioner’s Office (ICO)

To exercise your rights, use the contact details below. We may need to verify your identity.

Children

Bee-Market is not intended for children under 13. Users aged 13–17 should use the service only with parental or guardian consent and supervision, where permitted by law.

Security

We implement technical and organisational measures appropriate to the risk, including encryption in transit, access controls, and monitoring. No online service can be 100% secure, but we work to protect your data and investigate suspected incidents.

Changes to this policy

We may update this Privacy Policy from time to time. We will post changes on this page and, where appropriate, notify you by email or in-product notice. Please review it regularly.